What is CloudJoi’s refund and exchange policy?

Last updated on May 4, 2025

All ticket sales are final. We do not allow refunds, exchanges, or cancellations once a booking is confirmed—unless the event is officially canceled or postponed.

To avoid any mix-ups, our system provides several confirmation steps before you complete your purchase. We strongly recommend double-checking your event, date, time, and ticket details before making payment.