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‘Fully Queued’ means all remaining tickets are currently being held by other customers during checkout. But don’t worry—these reservations only last 15 minutes. If someone doesn’t complete their purchase in time, the tickets will be released and made available again. We recommend refreshing the page...

No. CloudJoi does not buy, reserve, or hold tickets for customers under any circumstances. We’re a self-service ticketing platform that allows organisers to list events and customers to purchase tickets directly. If you need help navigating the purchase process, feel free to contact our support team...

For popular events, CloudJoi uses a virtual queue powered by Queue-it to ensure a fair and secure ticketing experience. Here's how it works: Before ticket sales start The organiser sets the queue start time and sale time. For example, queueing might open at 8:30 AM while ticket sales start at 10:...